We match busy professionals and households with exceptional UK-based virtual assistants, so you can focus on what matters most.
Timpi started in 2017 when founder Steph left her city job and set up as a solo VA. Building the business from the ground up (with no business partner or safety net!) gave her a rare, ground-level understanding of what clients actually need and what makes a great VA. That insight is baked into everything Timpi does.
What began as a one-person operation has grown into a fully managed VA agency supporting businesses, professionals and households across the UK. Unlike agencies run by people who’ve never worked as VAs themselves, Timpi is built by people who’ve done the job. For us, that makes all the difference.
We’re selective about who joins our team, and deliberately so. Every Timpi VA goes through a rigorous recruitment process because our clients deserve the best, not just whoever’s available.
We’re not a task-completion service. We take time to understand your business, your lifestyle and your goals. Then, we work alongside you to make life genuinely easier.
No hidden costs, no rounded-up timesheets. You pay only for the time you use, with clear visibility across your account at all times.
You’re never just handed a VA and left to it. Every client gets a dedicated client manager and access to a wider network of complementary service providers — all working together behind the scenes.
Access top executive assistant talent without the salary, pension, tax or recruitment headache. Flexible packages mean you only pay for what you actually need.
Our VAs stay because we treat them well. That means more stability and continuity for you – no disruptive mid-contract handovers or having to brief someone new from scratch.
If your VA is on holiday or unwell, we arrange cover with another member of the team. There’s a free handover included, so nothing falls through the cracks.
Steph Sheargold launched Timpi in 2017 after leaving a career in the city. Having built the business entirely on her own (whilst also navigating the ups and downs of her family’s piano business), she knows first-hand what it’s like to wear every hat at once. That experience gave her a deep empathy for the clients she now serves, and a clear sense of what exceptional support should look like. Today, Steph leads a team of hand-picked VAs and client managers who share the same commitment: making life easier for the people they work with.
Every Timpi VA brings a minimum of 5 years’ experience as an executive assistant or in a senior administrative role, plus at least one year working specifically as a virtual assistant. But, experience alone isn’t enough. Our recruitment process includes skills testing, a one-minute video, two verified references and two rounds of interviews – the final one with Steph herself. And, once selected, we invest in them properly. Happy VAs mean happy clients. It really is that simple.
Just because you run a business doesn’t mean you have to do everything yourself. The smartest (and happiest) people outsource to experts. Our experienced virtual assistants become an extension of your team, offering the kind of support you might expect from a traditional Executive Assistant, Office Manager or Operations Coordinator. We help manage the moving parts, reduce the daily juggle and create more space for you to focus on what you do best – growing your business.
Life can feel like a constant juggle when you’re trying to keep on top of work, family and everything else at once. Whether you need an extra pair of hands with daily tasks or support managing the many moving parts of family life, our lifestyle virtual assistants are here to lighten the load.
Our family worked with a PA from Timpi for several years. I don’t know how we would have survived otherwise; we have a small child and both adults run their own businesses so there was so much to organise across childcare, travel, housecare, deliveries etc. We were very well taken care of and have only nice things to say.
Rachel has been an absolute gift – a massive help, doing everything I’ve asked with efficiency and competence, plus a lovely and kind attitude. She also anticipates new requests and tasks very helpfully, and is always wonderful to work with.
I have had a fair bit of experience with virtual PAs but at one point i had almost given up on the idea. Previous company had 4 consecutive PAs that didn’t hang around more than a month and didn’t hand over work and it was a real mess to sort out. Thankfully timpi have really stepped up and helped out. Already very impressed
